FAQ



 

When will I receive the package I ordered?

All products will be shipped by USPS (United States Postal Service) Priority Mail. It usually takes 5-7 business days from the date of your order.



What's your return policy?

If you are not satisfied with the product you purchased from us, please email us at info@lifeoceansalt.com and let us know. We will review your request and if approved will provide you our authorization to ship the product(s) back to us at your expense. As soon as we receive the products, we will refund the cost of product(s) and sales tax if applicable.

 

How is Life Ocean Salt so rich in minerals?

Because of our unique production process called "Mist-Dry", this is patented in most countries. This production extracts only ocean water and let very close natural quality minerals accumulate on the ground of the production space with warm temperature (122 F). It's very unique and totally different than other production processes that are used in salt production.

 

Is Life Ocean Salt the healthiest salt on the market?

Depending on what you look for, but if you seek the best quality of natural minerals and also the highest mineral content in cooking salt? Yes! Life Ocean Salt is definitely the best and healthiest salt in the market.

 

Is your company the only one who sells Life Ocean Salt in the US?

Yes, we are the only authorized distributor in the US and North America.

 

Has Life Ocean Salt been introduced outside of Japan?

The U.S. market is the first country in the West where Life Ocean Salt has been sold. Life Ocean Salt has been sold in the U.S. since February of 2012.

 

Are there any other salt(s) in the market that have lower % of sodium chloride than Life Ocean Salt?

99% of cooking salt contained 99% of sodium chloride which may increase your blood pressure. Life Ocean Salt has 25% less (74%) than others, which is definitely the lowest
among natural salt products. There are a few products on the market with lower % of sodium chloride. However, they have gone through and changed the % of each content
by their own manufacturing process by altering their chemical structure which is different than the natural qualities of Life Ocean Salt.

 

Does Life Ocean SAlt taste good?

It is generally accepted by the people of Japan that Life Ocean Salt is good especially for meat and soup dishes. Commendations have been given by notable figures and programs such as the French "Iron Chef" ( TV program), Mr. Ishinabe the owner of "Kicho" which is a well-known traditional Japanese tea ceremony dish restaurant chain, and other notable figures such as Mr. Tokuoka have given a great admirations.